You benefit from the legal guarantee of conformity under the conditions of our suppliers and under consumer law and the guarantee of hidden defects under the conditions of the Civil Code.
If you have any problems with an item, please contact us at info@ToysAndGames.be at least 2 months from the finding / discovering of a product defect so that we can inform you and try to solve the problem as quickly as possible. If the goods have to be returned to Toys And Games, the costs of this return are for the account of the customer, unless the legal guarantee occurs.
Keep in mind that the warranty expires if the damage was caused intentionally or by incorrect use or if the product is no longer in its original condition. The warranty does not apply to the wear and tear of the item.
We pay a lot of attention to the requests for our after-sales service. Not only because we want to guarantee you a good product and a good service, but also because we always want to improve our service. After every request or problem, we study it, so it doesn't happen again.
ToysAndGames.be processes all requests and complaints as soon as possible. Do you have any questions or remarks? Please contact us at firstname.lastname@example.org.